2.1 The Framework of the Chappals.store Marketplace
By accessing Chappals.store, you enter into a legal “Retail Accord.” This document governs the sale of footwear and related accessories within the Pakistan territory. We operate as a premium retail entity, providing high-quality craftsmanship directly to your doorstep.
2.2 Product Accuracy & Craftsmanship Disclaimer
- The “Handmade” Variance: Since many of our traditional chappals (Peshawari/Kaptaan) are handcrafted by local artisans, slight variations in leather texture or stitching are signs of authenticity, not defects.
- Color Discrepancy: Due to digital screen calibrations and professional studio lighting, the color of the leather may vary slightly from the digital image.
- Pricing Integrity: All prices are listed in PKR. While we strive for accuracy, we reserve the right to cancel orders placed under a “System Error” price (e.g., an item listed at 0 PKR).
2.3 Shipping & Logistics Governance
- The “Pakistan Territory” Delivery: We ship nationwide. Delivery timelines are typically 3-5 business days for major cities (Karachi, Lahore, Islamabad) and 7 days for remote regions.
- Cash on Delivery (COD) Ethics: By choosing COD, the customer agrees to be present at the address to receive the parcel. Repeated “Refusal at Doorstep” will result in a permanent ban from the Chappals.store ecosystem.